Privacy Policy

SMS/Text Messaging

We may send SMS/text messages for appointment reminders, follow-ups, and marketing communications with your consent. By providing your phone number and opting in, you agree to receive these automated text messages from Hanov Consulting.

• Message frequency varies based on your interactions.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• Reply HELP for support or contact us at firus@hanovconsulting.com.
• We do not sell, rent, or share your phone number or opt-in data with third parties for marketing purposes.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive SMS messages is not a condition of purchasing any service.
• Messages may be sent using an automatic telephone dialing system (autodialer).
• Message frequency: up to 4 messages per month.
• For more details, see our Terms of Service.

Information We Collect

• Name, email address, and phone number from contact and booking forms
• Message content when you reach out to us
• Usage data through analytics (pages visited, time on site)
• Call and text interaction logs when using our AI assistant services

How We Use Your Information

• Respond to your inquiries and service requests
• Send appointment confirmations and reminders
• Improve our website, services, and AI assistant performance
• Send updates about our services (only with your consent)

Data Security

We use industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.

Cookies & Tracking

We use analytics cookies (such as Google Analytics) to understand how visitors use our website and to improve our services. These cookies collect anonymized usage data including pages visited and time on site.

• We do not use advertising or third-party tracking cookies.
• You can disable cookies through your browser settings at any time.
• Disabling cookies may affect some website functionality.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights or to opt out of communications, contact us at the email below or reply STOP to any SMS message.

Third-Party Services

We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, telephony) who help us operate our services. These providers are bound by confidentiality agreements.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

Questions about this policy? Email us at firus@hanovconsulting.com

Hanov Consulting LLC
Manor, TX 78653